Privacy Policy


We, Unilink Technology Services Limited, are committed to safeguarding the privacy of our users; this policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using our services, you are accepting and consenting to the practices described in this policy. By providing any personal information to us, you fully understand and clearly consent to such use and transfers as set out in this policy.

For the purpose of the Data Protection Legislation (which includes the Data Protection Act 1998 or, from the date it comes into force, the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR), we are the Data Controller and our address is Europoint House, 5 -11 Lavington Street, London, SE1 0NZ.

You can contact our Data Protection department at: contactus@unilink.com.

We will only process your personal data in accordance with this policy and in accordance with the Data Protection Legislation.

1. What information do we collect?

We may collect, store and use the following kinds of personal data:

a. Information about your computer and about your visits to and use of our site, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views.
b. Information relating to any transactions carried out between you and us on or in relation to our site, including information relating to any purchases/transfers you make of our services.
c. Information that you provide to us for the purpose of registering with us, which may include your name, e-mail address, address and phone number.
d. Information that you provide to us by using our services, such as information about your number, location and transactional information.
e. Any other information that you choose to send to us.

2. How do we use the information we hold about you?

Personal data submitted on our site will be used for the purposes specified in this privacy policy.

Information you give to us. We will use this information to:

a. Supply the services to you in accordance with any contract which we have with you;
b. Process your transaction/s and your payment for the services;
c. Provide you with the information and services that you request from us and, if you agreed to this during the order process, to give you information about similar services that we provide;
d. Provide you with information about services we feel may interest you. If you are an existing customer, we will only contact you by e-mail with information about services similar to those which were the subject of a previous sale to you.
e. Notify you about changes to our service; and
f. Ensure that content from our site is presented in the most effective manner for you and for your computer.
g. Fulfil any request by the Prison/Immigration Service, Justice Department and associated bodies.

Information we collect about you. We will use this information to:

a. Administer our site, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
b. Improve your browsing experience by personalising our site.
c. Enable your use of the services available on our site.
d. Supply to you, services purchased via our site.
e. Send statements and invoices to you and, collect payments from you.
f. Send you general commercial communications about goods or services that may interest you.
g. Send you email notifications which you have specifically requested.
h. Provide third parties with statistical information about our users, but this information will not be used to identify any individual user.
i. Deal with enquiries and complaints made by or about you relating to our site.
j. Fulfil any request by the Prison/Immigration Service, Justice Department and associated bodies.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing products or services other than ours.

3. Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

a. To the extent that we are required to do so by law.
b. In connection with any legal proceedings or prospective legal proceedings.
c. In order to establish, exercise or defend our legal rights including but not limited to providing information to others for the purposes of fraud prevention and reducing credit risk.
d. To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

4. Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure servers.

5. Do we share your personal data with third parties?

We may share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you or where we have anot